Guiding Principles:

This Privacy Policy explains how Clear Choice Cleaners YYC collects, uses, discloses, and retains personal information, including information collected by Clear Choice Cleaners YYC through websites, telephone calls, and when providing cleaning services to restaurants, offices, and other commercial establishments.

01. Your Consent

By providing Clear Choice Cleaners YYC with your personal information, you consent to the collection, use, disclosure, and retention of that information by Clear Choice Cleaners YYC in accordance with this Privacy Policy and as otherwise permitted by applicable law. You may withdraw your consent at any time, subject to legal or contractual restrictions, and on reasonable notice to Clear Choice Cleaners YYC, but this may limit your ability to access certain services or complete interactions with Clear Choice Cleaners YYC.

02. Personal Information

In this Privacy Policy, “personal information” refers to information about an identifiable individual, such as an individual’s name, address, email address, and phone number. It does not include publicly available information or business contact information to the extent permitted by law.

03. Information That Clear Choice Cleaners YYC Collects

(a) Information You Provide

You may be asked to provide personal information when you interact with Clear Choice Cleaners YYC, including when you inquire about services, request a quote, or communicate with us for billing and payment purposes. In these cases, you can choose not to provide personal information, but this might limit your ability to receive the full range of Clear Choice Cleaners YYC services.

(b) Automated Collection

When you visit the Clear Choice Cleaners YYC website, some information may be automatically collected, such as the IP address of your device, browser type, the pages you visit, and the time spent on the site. This information helps us improve our website and tailor our services. We may use cookies and other technologies to enhance your experience, which can be disabled in your browser settings, though this may affect website functionality.

04. How Clear Choice Cleaners YYC Uses Personal Information

Clear Choice Cleaners YYC uses personal information for the following purposes:

•To manage your requests for commercial cleaning services.

•To provide quotes, process orders, and manage billing and payments.

•To communicate with you regarding services, scheduling, and feedback.

•To inform you of relevant promotions, new services, or updates, where permitted by law.

•To improve customer service and enhance operational efficiency.

•To comply with applicable legal requirements.

05. How Clear Choice Cleaners YYC Discloses Personal Information

Clear Choice Cleaners YYC may disclose personal information to third-party service providers (e.g., payment processors, subcontractors) who assist in delivering our services. We will ensure these providers protect your information in accordance with this Privacy Policy.

We may also disclose information when required by law or to protect Clear Choice Cleaners YYC’s legal rights or safety.

06. Location of Personal Information

Personal information may be stored or processed in facilities located in Canada or other jurisdictions. By providing your information, you consent to the transfer, storage, and processing of your information in these locations.

07. Retention of Personal Information

Clear Choice Cleaners YYC retains personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your personal information is no longer needed, it will be securely deleted or anonymized.

08. Protection of Personal Information

We employ reasonable safeguards to protect personal information from unauthorized access, collection, use, disclosure, and disposal. These measures include administrative, physical, and technical security measures appropriate to the sensitivity of the information.

09. Accuracy and Access to Personal Information

Clear Choice Cleaners YYC relies on you to ensure the personal information you provide is accurate, complete, and up to date. You may request access to your personal information or ask to have it corrected by contacting us at the details below. We will respond to reasonable requests in accordance with applicable laws.

10. Non-Personal Information

We may collect non-personal information (e.g., aggregated data) that does not identify you and use it for any purpose, including to improve our services.

11. Contacting Clear Choice Cleaners YYC’s Chief Privacy Officer

If you have any questions or concerns about this Privacy Policy or how Clear Choice Cleaners YYC manages your personal information, please contact our Chief Privacy Officer:

Clear Choice Cleaners YYC

Email: info@clearchoicecleaners.ca

Phone: 403-383-5408

Website: clearchoicecleanersyyc.ca